BT Network Call Analyst

BT Network Call Analyst. How much are unanswered calls costing your business? 

BT Network Call Analyst* (NCA) takes that control a stage further. By monitoring your organisation’s complete call traffic profiles across your network – not just those successfully made or received – Network Call Analyst gives you an instant and accurate overview of your network’s performance, and helps to ensure that your sales and customer service people are available when and where they are needed most.

*Network Call Analyst may not be available on all lines.